1. When will the offer be available in the Channels and Market?

The Digicel Diaspora AUG-SEPT 2025 “Send TopUP or IMT& WIN” Promotion will run from Monday, 4th August 2025 00:01am until Friday, 26th Sept 2025 11.59pm (8 weeks) for customers living in NZ and Australia Promotion Authority Number (NSW) TP/03554.

2. How do I enter?

To be eligible for the Easter Promo giveaway draws a customer will automatically register their contact details when:

TOP UP

Sending a $25 AUD/NZD Top Up or more by purchasing from a participating retail store or petrol station and calling 0800 344423 (NZ) or 1800 067162 (Aust) to redeem the voucher.  Or via online www.digiceltopup.com or www.mygotopup.com .

IMT

Sending $200 AUD/NZD or more International Money Transfer via:

ØRia Money Transfer App or retail agent to Fiji, Samoa, Tonga & VanuatuØRocket Remit App or website (www.rocketremit.com) to Fiji, Samoa, Tonga & VanuatuØMoneygram International App or website (www.moneygraminternational.com) to Fiji, Samoa & Tonga or the Digicel International App to Fiji, Samoa & TongaØRemitly App or website (www.remitly.com) to Fiji, Samoa & TongaØKlickEx Pacific website (www.klickexpacific.com) to PNG, Vanuatu, Fiji, Samoa & TongaØHow do I know I am in the draw?

Customers who send Top Up Online (Website &/or App) automatically go in the draw based on their preregistered details (when signing up for a Digicel Pacific account).  Customers who purchase a Voucher &/or Scratch Card in Australia and New Zealand should register their phone number when redeeming the Top Up calling customer care 0800 344423 (NZ) or 1800 067 162 (Australia). 

3. What are the prizes?•10 x $200 Cash drawn per week, drawn every Friday over 8 weeks – Total cash pool of $16,000 NZD/AUD.

The Pacific Diaspora – 2025 WIN A SHARE $16K PROMOTION will run from Monday, 4th August 2025 00:01am until Friday, 26th September 2025 11.59pm (8 weeks) for customers living in NZ and Australia Promotion Authority Number (NSW) TP/03554.

The Pacific Diaspora – AUG To SEPT 2025 WIN A SHARE promotion allows customers in NZ & Australia who sends a Top Up to the value of $25 NZD/AUD/USD or more, prepaid bundle (to applicable SP market) or an IMT money transfer to the value of $200 NZD/AUD/USD or more to family and friends in the Pacific to qualify to WIN 1 of 10 $200 Cash prizes drawn each week, a total prize pool of $16,000AUD/NZD.

I. Winner receives a $200 Cash;

II. There are a total of 80 cash prize winners drawn from the diaspora market;

III. There are 10 x $200 cash prizes drawn each week for 8 weeks, this means 5 x NZ and 5 x AUS winners drawn each week.

IV. Top Up of $25 NZD/AUD/USD, bundle or $200 or more money transfer, will qualify the customer an entrance in to the weekly draw.

To qualify for the promotion, the customer must:

I. Use the Digicel Pacific or My Go Top Up website or App from NZ, Australia or USA to send a $25 or more Top Up, any bundle (to applicable SP market) or Send Money (international remittance or IMT) to the Pacific to qualify;

II. Customer who use Klickex Pacific, Money Gram International, RIA, Remitly or Rocket Remit to send money (IMT) to the Pacific – MyCash Wallet;

III. Customers in NZ, Australia or USA who purchase a $25 or more Top Up from any retail store to send to the Pacific also qualify for this promotion’s prize.

When a customer does an eligible action (as listed above), customer will automatically receive an entry into the draw to win a prize (1 of 10 $200 Cash) drawn at the end of each week between Friday 8th August to Friday 26th September 2025, a total of 8 weekly draws.

Prize Details:

i. 10 x $200 Cash prizes drawn between Week 1 to 8

ii. Prize breakdown:

All cash prizes are not redeemable for Top Up, handset or voucher; by entering the draw you accept that the prize you are redeeming is cash only.

When customers dial 1800 067 162 (Australia) or 0800 344 4235 (NZ) to Send Top Up to the Pacific, the Digicel IVR system will ask customers to enter their contact number to go in to the monthly draw. The IVR will generate a report at midnight every Thursday (end of the month) that will show the number that received the top up in the Pacific, the denomination of the top up, and also the number of the person who sent the top up. For customers who purchase online Top Up at www.digicelpacific.com we will already have their personal details once they have registered for an online account. These details will automatically enter the draw, provided the Top Up satisfies the qualifying amount.

Digicel will perform the requisite verifications prior to contacting each winner, to ensure they are not Digicel employees, dealer principals or employees of any of our affiliated companies, advertising, promotion and public relations agencies, dealers, distributors, or anyone else connected with this promotion and their immediate family members and household members who are not eligible for entry. For these purpose, family members include spouses, partners, siblings and children.

Results for the draw will also be posted on Digicel Facebook pages for each market. The winner may be contacted to participate in promotional activities in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of their name, likeness, image and photograph for any and all programming and/or promotional or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit the right to claim the prize.

Digicel will not be responsible for:

I. Technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in network connections or hardware/software;

II. Unauthorized human intervention in any part;

III. Technical or human error which may occur in the administration of this promotion.

Digicel reserves the right to at any time vary the terms of the promotion, to amend its terms and conditions or to withdraw the promotion. In any of these events, notice will be given via media advertisements or messages to subscribers, and will be effective immediately or as of the date referred to in such notifications.

Digicel reserves the right to terminate, cancel, or suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety, or proper play of the promotion. In such event, Digicel hereby specifically reserve the right (but not the obligation) to award some other prize hereunder by means of a random drawing from among the eligible entries received up until the time of the impairment.

Digicel Pacific and World Remit are partnered to provide an easy and powerful platform for users to send money from anywhere in the world into your MyCash wallet.

Steps to follow:

1. Visit World Remit via the website here or download the WorldRemit App

2. Register and create account for free

3. Select Tonga and ‘Mobile Money’ as the Delivery Method

4. Sender to enter the Recipient’s details (Name and MyCash mobile number) with the option to save for future transactions

5. Sender to choose preferred method of payment and complete the transaction

6. Sender will receive a successful email notification of payment and the receiver will receive a successful SMS notification

Rocket Remit allows senders in Australia to send money easily to Tonga! How it works:

1. Visit Rocket Remit via the website here or download the Rocket Remit App

2. Register and create account for free

3. Sender to load Rocket Remit account with funds via preferred payment method

4. Sender to enter transfer amount and required details of the Recipient (Name, Digicel MyCash mobile number, address)

5. Sender to confirm the transfer

6. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

Remitly allows senders in Australia, Canada, United Kingdom and the United States of America to send money easily to Tonga! How it works:

1. Visit Remitly via the website here or download the Remitly App

2. Register and create account for free

3. Sender to confirm amount to transfer, delivery speed, and delivery method as “Digicel MyCash”

4. Confirm Recipient details

5. Confirm Sender details

6. Confirm Payment details

7. Review transaction and confirm to send the transfer

8. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

MoneyGram International allows senders in Australia, Canada, United Kingdom and the United States of America to send money easily to Tonga! How it works:

1. Visit MoneyGram online via the website here or download the MoneyGram App; or any visit any qualified MoneyGram store in your country

2. Register and log in to your account

3. Sender to confirm transfer details

4. Confirm Recipient details and ‘Mobile Wallet’ as a delivery method

5. Confirm Payment details

6. Review transaction and confirm to send the transfer

7. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

KlickEx Pacific allows senders in Australia and New Zealand to send money easily to Tonga! How it works:

1. Visit KlickEx Pacific via the website here.

2. For first time users, click ‘Sign Up’ to register user details and create account for free. Ensure Senders have their passport or drivers licence for account verification.

3. After Sender’s account has been verified, sender will be able to load money and top up their KlickEx account balance. 

4. Hover over the ‘Send Now’ menu and select the ‘Send Money’ option.

5. Add Recipient’s details (Name, Digicel MyCash mobile number), the transfer amount and the purpose of transfer.

6. Sender to select the Payment Option and confirm the transfer

7. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

Ria Money Transfer allows senders worldwide to send money easily to your MyCash wallet!

You can Send Money, visit a qualified Ria store (find a store here) or download the Ria App to get started.

Register using the Ria App:

• Open the app and tap Create a free account

• The app will guess what country you’re in. Tap Yes if it’s correct, or tap No if it’s not correct and select your country

• Enter your phone number

• Verify your phone and enter the 6-digit code we sent you

• Set up a password

• Checkmark that you agree to our Terms and Conditions

Tap Continue

Tell us about yourself and enter your:

• First name

• Surname(s)

• Date of birth

• Email

• Other information dependent on your selected country, including Country of birth, Nationality, Occupation, and ID information

Tap Continue

• Subscribe to promotions, discounts and special offers; or opt out by tapping Not now

• Tell us your address

Tap Continue

Congratulations! Your account is officially created. You’re ready to send your first digital transfer with the Ria Money Transfer app.

Register and create account for free.

• Log in and load your Ria account with funds via preferred payment method (usually Credit Card or link to bank account)

• Sender to enter transfer amount and required details of the Recipient (Name, preferred Delivery Method as Digicel MyCash mobile number, address)

• Sender to confirm the transfer

• Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification