1. How do I register for Digicel Selfcare?
Digicel Selfcare is available online and through the MyDigicel App (MDA). You need to visit MDA to access Digicel Selfcare to login to your account. If you have not registered for Digicel Selfcare, please click Sign Up option on the menu and follow the prompts to complete your registration.
You can also log into Digicel Selfcare via the portal.
2. Will my BSP registered mobile number for online banking need to be the same as my MyCash mobile number?
For BSP EasyCard transfers, you are required to register your Digicel Mobile Number with BSP’s mobile and online banking as an OTP sms will be sent to verify your transaction. Please note normal BSP Internet banking charges will apply.
3. I am not a BSP bank account holder. Can I still use Digicel Selfcare to Deposit Funds for My MyCash?Yes, you can use any other bank VISA Debit or Credit card to deposit money into your MyCash mobile wallet.
4. How long will it take the funds to transfer into my MyCash mobile wallet?Funds transfer to your MyCash mobile wallet instantly. You will receive an SMS confirming the deposit from Digicel Selfcare after the transaction is processed.
5. I have additional questions. Who can I speak to?
You can speak to our Customer Care team via live chat on our Digicel Fiji Facebook Page, Ruby or call on 123.