May Mayhem Mad Moni & Moa Promotion

Frequently Asked Questions

1.  What is the May Mayhem Mad Moni & Moa Promotion about?

Digicel is launching the Mayhem Mad Moni & Moa promotion, that offers Digicel valued customers more opportunities to go into the draw to WIN a share in over K560,000 worth of Cash & Prizes! To enter, customers can perform certain actions to qualify. Each eligible customer will receive one (1) entry in the Promotion and will qualify for a chance to win 1 of 8 grand prizes of K50,000 Cash.

2.  When does the Promotion start/end?

The promotion will run from 8 May 2023 (00:00:00hrs) to 30 June 2023 (23:59:59hrs).

3.  Who is eligible for this Promotion?

Digicel prepaid customers only.

Customer Experience

The Promotion flow shall be as follows:

4.  How does a customer qualify for this Promotion? To qualify for this promotion and go into the draw to win more prizes, customers can perform the following actions.

·         Top Up K5 or more

·         Buy a WoWi 4G smartphone

a.  What do I get when I top up?

For every top up of K5 or more, you earn a valid entry into the daily, weekly draw and the grand prize draw.

·      The more you top up, the more chances you have to win.

·       Top up methods that qualify are listed below and include:

1.    Flex card (voucher recharge)

2.    BSP (Credit)

3.    Digicel Diaspora Voucher Top Up Credit

4.    Cellmoni Direct Top Up

5.    Direct Top Up (Credit)

6.    Cellmoni Direct Top Up (MiBank)

7.    BSP Digicel Mobile Top Up (Credit)

8.    Digicel Diaspora Online Top Up Credit - Ezetop

9.    Westpac Top Up (Credit)

10. Kina Bank Top Up (Credit)

b.  What do I get when I upgrade to a WoWi 4G smartphone?

When you buy a WoWi 4G LTE smartphone for K139 from any Digicel store during this promotion, you earn a valid entry into the weekly draw and the grand prize draw. In addition, you will receive a FREE 7Day 50GB data bundle + FREE 60Min voice bundle (Digi-Digi only), both of which can be confirmed by dialing *130# or via MyDigicel App.

5.  What types of prizes can I win?

Prize giveaways for the promotion will be awarded through daily, weekly and Grand Prize draws.

i.        Daily Prizes – Randomly selected winners will be drawn every week and announced on Thursdays of the weekly draw. Each lucky winner will win K1,000 cash and the number of recipients will vary every week during the promotional period.

 ii.        Weekly Draw Prizes – Randomly selected winners will be drawn on Mondays and announced on Thursdays.

iii.        Grand Draw Prizes – A randomly selected winner will be drawn on Mondays and announced on the Thursday of the weekly draw. A weekly grand prize of K50,000 will be awarded to a lucky winner every week during the promotion.

iv.        The draws will run for 8 weeks.

v.        Over 100 winners for the May Mayhem Mad Moni & Moa Promotion will be drawn. Prize distribution is as follows:

6.  What is the schedule for the draws?

The draws will be scheduled every Monday and announced every Thursday during the promotion as per the following draw schedule.

FREQUENCY PRIZE ALLOCATION QUANTITY COMMENTS

Daily Draw: Prizes Awarded: 100 Total Winners

 Cash PGK 1,000 100 randomly selected winners 12 each on Week 1-6

14 each on Week 7-8

Weekly Draw: Prizes Awarded: 16 Total Winners

 Water Tank 5,000L Water Tank 8 winners 1 per week x 8 weeks

Generator 3kvA Generator 8 winners 1 per week x 8 weeks

 

Grand Draw: Prizes Awarded: 8 Total Winners

 Weekly Grand PGK 50,000 8 winners 1 per week x 8 weeks

Prize

6. What is the schedule for the draws? The draws will be scheduled every Monday and announced every Thursday during the promotion as per the following draw schedule.

Weekly Prizes

·         Eligible customers’ mobile numbers are collected and submitted each week.

·         Weekly raffle draws on Mondays during the promotional period to select winners for a chance to win cash prizes.

·         Every week a new pool of numbers is gathered based on the customer completing the qualifying activity (Q&A 4a-b).

·         Each activity allows for an entry, which allows a customer to have multiple entries during the week.

·         Prizes cannot be changed or traded.

·         Winners will be contacted by telephone, and redemption methods are outlined below.

Grand Prize

·         All numbers that qualified during the promotional period per week will be eligible for the draw to win a Weekly Grand Prize.

·         Each entry from your weekly activity counts towards the total number of entries for the Weekly Grand Prize for that week.

·         1 of 8 Grand Prize winners will be drawn and announced during the promotional period.

·         Prizes cannot be changed or traded.

·         Winners will be contacted by telephone, and redemption methods are outlined below.

7.  How will the prizes be redeemed? Refer to the below information for prize redemption.

Refer to the below information for prize redemption.

·         Daily/Weekly/Grand Prize Draws:

i.    The raffle draws will be done offline, and prizes distributed as follows:

Prize Type Frequency Prize Disbursement Method Maximum # of Winners

Cash Daily Draw Direct Bank Transfer 100

Weekly Grand Prize Draw Direct Bank Transfer 8

5,000L

Water Tank Weekly Draw Authorized Digicel 8

Redemption Centre

3kvA

Generator Weekly Draw Authorized Digicel 8

Redemption Centre

8.      How will I know if I have earned a qualifying entry into the draw?

When you perform any of the two activities mentioned in Q&A 4a-b, you will receive a customized SMS notification to confirm your draw entry.

Sample message: “Thank you for participating! You earned a valid entry in the Promotion to WIN a share in over K560,000 in Cash & Prizes. Entries close 30 June 2023.”

Additional Questions & Answers

9.  How will the cash prize winners be selected?

a.  During the promotional period, customers will be randomly selected in the weekly draws.

b.  Selections will take place at the Digicel Head Office.

10.  How will the Winner be notified?

a.   If you win, Digicel will contact you by telephone.

b.  A maximum of three (3) attempts will be made to call the Winner within a period of twenty-four (24) hours.

c.  If you do not answer any of our calls, you forfeit your chance to win. We will select another eligible customer to be the Winner and repeat the process outlined above.

11.  What do I need to know about claiming the Grand Prize if I am the Winner?

a.  During the phone call, full details of the Grand Prize handover (redemption) process and location will be confirmed. 

b.  You will need to present a valid Government issued photo ID (passport, national identification card or driver’s license) and the phone number used to participate in the Promotion. 

c.  You will be required to complete and sign a Redemption Form (or Statutory Declaration Form) confirming receipt of the Grand Prize and/or a Consent Release Form authorizing the use of your name and a picture for marketing purposes as per the additional Terms and Conditions.

12.  Who is not included from participating in the Promotion? The following customers are excluded from participating in the Promotion: 

a.  Postpaid corporate & business account customers.

b.  Any person who, at any time on or after April 1st, 2023, was or is a director, officer, employee, or agent of Digicel PNG or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel PNG.

c.  Families of our employees.

d.  Employees and families of employees of any company associated with this Promotion, including any provider of the Grand Prize;

e.  Persons under the age of eighteen (18); and

f.   Persons who do not reside in a Participating Market.