Do You Have An Exclusive Offer?
Exclusive Offer, Made just for you
Selected Digicel prepaid customers get more value for money and bigger savings.
Learn More About This Promotion
1.I topped up but can’t activate, what should I do?
Please allow up to 10 minutes for your top-up to process. After that, check again in *555#.
2. Why don’t I see an Exclusive Offer?
Exclusive Offers are shown only to selected prepaid customers. If you’re eligible, they will appear under *555# → Exclusive Plans.
3. Can I opt in more than once?
Some offers allow multiple opt-ins, while others are one-time/single opt-in only. This will be clearly stated in the SMS or in the offer details shown in *555#.
4. Will my exclusive plan auto-renew?
Exclusive plans do not auto-renew. Exclusive offer prices and bundles must be redeemed by opting in directly from the Exclusive Offer section on *555#.
1.I topped up but can’t activate, what should I do?
Please allow up to 10 minutes for your top-up to process. After that, check again in *555#.
2. Why don’t I see an Exclusive Offer?
Exclusive Offers are shown only to selected prepaid customers. If you’re eligible, they will appear under *555# → Exclusive Plans.
3. Can I opt in more than once?
Some offers allow multiple opt-ins, while others are one-time/single opt-in only. This will be clearly stated in the SMS or in the offer details shown in *555#.
4. Will my exclusive plan auto-renew?
Exclusive plans do not auto-renew. Exclusive offer prices and bundles must be redeemed by opting in directly from the Exclusive Offer section on *555#.
Only selected Digicel prepaid customers who receive a promotion SMS or see the offer in *555# are able to purchase them. Eligibility is determined by Digicel Fiji and may vary; not all customers will qualify.
Each offer is valid only during the dates communicated via the promotion SMS.
Receiving a promotion SMS indicates eligibility during the stated offer window but does not guarantee activation if prerequisites (such as sufficient credit) are not met.
To activate, customers must opt-in via *555# and have sufficient prepaid credit. Top-up delay: After you top up, it may take up to 10 minutes for your balance to update. During this window, opt-ins may fail or not appear; retry after the processing period.
Successful activation will be confirmed by SMS. If confirmation is not received, please wait 10 minutes and recheck before contacting customer support.
Opt-In Limits & Auto-Renewal: The number of times an Eligible Customer can opt in (single or multiple) will be stated in the promotion SMS or *555#. Unless explicitly stated, Exclusive Offers do not auto-renew. If auto-renewal applies, it will be clearly indicated, and the applicable renewal price will be visible in *555# or SMS.
Changes, Errors & Corrections: Digicel Fiji strives to share accurate information but reserves the right to correct errors (including pricing or plan description) and update terms as needed.
Non-Transferability & Account/Phone Number Use: Offers are non-transferable, non-exchangeable and not redeemable for cash. Offers apply only to the phone number on which the promotion is visible on *555#.
Fair Usage & standard prepaid terms apply to all offers.
For support, please contact Digicel Fiji Customer Care via our website.
Only selected Digicel prepaid customers who receive a promotion SMS or see the offer in *555# are able to purchase them. Eligibility is determined by Digicel Fiji and may vary; not all customers will qualify.
Each offer is valid only during the dates communicated via the promotion SMS.
Receiving a promotion SMS indicates eligibility during the stated offer window but does not guarantee activation if prerequisites (such as sufficient credit) are not met.
To activate, customers must opt-in via *555# and have sufficient prepaid credit. Top-up delay: After you top up, it may take up to 10 minutes for your balance to update. During this window, opt-ins may fail or not appear; retry after the processing period.
Successful activation will be confirmed by SMS. If confirmation is not received, please wait 10 minutes and recheck before contacting customer support.
Opt-In Limits & Auto-Renewal: The number of times an Eligible Customer can opt in (single or multiple) will be stated in the promotion SMS or *555#. Unless explicitly stated, Exclusive Offers do not auto-renew. If auto-renewal applies, it will be clearly indicated, and the applicable renewal price will be visible in *555# or SMS.
Changes, Errors & Corrections: Digicel Fiji strives to share accurate information but reserves the right to correct errors (including pricing or plan description) and update terms as needed.
Non-Transferability & Account/Phone Number Use: Offers are non-transferable, non-exchangeable and not redeemable for cash. Offers apply only to the phone number on which the promotion is visible on *555#.
Fair Usage & standard prepaid terms apply to all offers.
For support, please contact Digicel Fiji Customer Care via our website.
