All In Home Plan
Promotion Details
Struggling to keep everyone entertained at home? Tired of juggling multiple bills for internet, TV, and mobile data?
The All-in-One Home Plan is your solution! It's a family-friendly bundle that provides entertainment and connectivity for everyone, all in one convenient package.
Here's what's included:
· Massive Home Data: Enjoy a whopping 1,000GB of data on Unwired for your home internet. Stream movies, browse endlessly, and connect without worrying about data caps.
· Premium Channels: Get 26 popular channels with Sky Pacific, featuring a variety of programs for all ages, including sports, cartoons, movies, and documentaries.
· Stay connected on-the-Go: Keep everyone connected outside the home with 30GB of Prepaid Data with unlimited calls and SMS.
· DTV App Access: Access your favorite shows and movies on any device with premium access (24 channels – subject to change) to the DTV App.
Benefits you’ll Love:
· Convenience: One bill for all your entertainment and connectivity needs.
· Value: Get incredible savings compared to paying for separate services.
· Variety: Something for everyone in the family, from kids to adults.
Upgrade to the All-in-One Home Plan today! It's the perfect solution for families who want hassle-free entertainment and easy connectivity.
Still have questions? Our friendly Helpdesk is here to assist you 24/7. See contact details below.
Simple Breakdown:
· Sky Pacific Single Room Monthly Package (26 channels)
· 1,000GB Unwired Home Data (No Caps)
· 30GB Prepaid Data with Unlimited Calls & SMS – (Optional)
· DTV App Premium Access – 24 channels
Don't miss out! Make All-in-One Home your family's entertainment hub!
1. Customers who have existing unwired device and want to sign up for the ALL IN HOME plan, can use the same device
2. This plan is based on a monthly prepay service
3. Current Triple Play Terms & Conditions is applied together with these additional Terms and Conditions for this product
4. This offer is applicable to the Sky/Unwired Pre-paid customers only. For inactive sky subs, additional charges may require for parts and service call.
5. Post Pay customers can also opt in if they wish to opt in provided, they will have to have their bill cleared and the account will be converted to prepay mode with no invoice being provided
6. Bundle will Auto-Renew when the TV plan will renew, i.e. After 30 days if the sub has $105 left in the account than the whole package (Sky Pacific + 1,000GB Anytime+ 30GB Prepaid + DTV Premium Pass) will auto renew.
7. There is no rollover of unused data upon auto-renewal
8. Subscribers on this plan can purchase $20 for 12GB or $10 for 5GB top-up bundle if they exhaust the awarded bundle before expiry date.
9. Top-up bundle will expire together with the primary bundle, example my Sky Bundle was activated on 10/03 and I purchase Top-up bundle on 20/03, than Top-up Bundle too will expire on 10/04 with Sky Bundle and not 20/04.
10. Top-up bundle will not rollover unused data and no auto-renewal of the bundle.
11. For Plan change, bill due date will change and will be from the day of plan change.
1. Customers who have existing unwired device and want to sign up for the ALL IN HOME plan, can use the same device
2. This plan is based on a monthly prepay service
3. Current Triple Play Terms & Conditions is applied together with these additional Terms and Conditions for this product
4. This offer is applicable to the Sky/Unwired Pre-paid customers only. For inactive sky subs, additional charges may require for parts and service call.
5. Post Pay customers can also opt in if they wish to opt in provided, they will have to have their bill cleared and the account will be converted to prepay mode with no invoice being provided
6. Bundle will Auto-Renew when the TV plan will renew, i.e. After 30 days if the sub has $105 left in the account than the whole package (Sky Pacific + 1,000GB Anytime+ 30GB Prepaid + DTV Premium Pass) will auto renew.
7. There is no rollover of unused data upon auto-renewal
8. Subscribers on this plan can purchase $20 for 12GB or $10 for 5GB top-up bundle if they exhaust the awarded bundle before expiry date.
9. Top-up bundle will expire together with the primary bundle, example my Sky Bundle was activated on 10/03 and I purchase Top-up bundle on 20/03, than Top-up Bundle too will expire on 10/04 with Sky Bundle and not 20/04.
10. Top-up bundle will not rollover unused data and no auto-renewal of the bundle.
11. For Plan change, bill due date will change and will be from the day of plan change.
1. If I am streaming online via my All in Home Plan, what bundle will it be charged on?
Anytime bundle, unless it has streaming bundle provided in the package
2. When does the GSM (mobile) data load in new signup to All in Home Plan?
Loaded instantly and renews every month with 30GB data.
3. Does my billing cycle change if I move over to the new plan?
Yes, your billing cycle will change. For new customers, billing cycle is from the Date Sky Pacific is activated.
4. I am an existing Triple Play customer; can I switch to this $105 plan?
Yes, you can and you will be rebate for the day’s loss if there is 60% data left to be utilized.
5. Can I top-up my account if I exhaust my data bundle?
Yes, with top up bundle that will expire together with your primary bundle due date.
6. Where can I make payments?
At any Digicel Outlet, MyCash or online. However, certain payment methods will take up to 5 working days to reflect the billing system to get the account activated.
7. Can I make a payment at a third party outlet?
Yes you can, however, account will be only activated once Finance will verify and apply the payment. Digicel customer care is not authorized to apply payment and activate account.
8. What happens if I make payment after working hours and during weekend and public holiday at any third-party outlet?
It will be updated on next working day once Finance receive and allocate payment. It will not be updated by customer care team as it requires verification and only Finance has the access to do so as an fraud control. There is 5 days and 1 day notification is sent to customers email address to update their payment.
9. How do I change my WIFI Details?
We recommend that you change your WIFI password from time to time. This is to prevent unauthorized users from accessing your account and any loss of data.
You will be able to change your WIFI password by also logging into the modem just like you check your data.
10. What happens if my data finishes?
Should you exhaust your Unwired Data you will be require to do either of the following; a) Top up your account via a Retail Store or wait for next roll over of your TV account.
11. How do I check my data balance?
· Option 1 – Texting/SMS You can check your data balance by texting your Unwired Modem Number: ____________ to 7202020. The Modem Number can be located on the invoice Texting from a Digicel mobile is free of charge.
· Option 2 – Log onto modem and send SMS
Blade Modem:
· Connect to your BLADE modem
· Enter http://192.168.1.1 into your web browser
· Login to the modem a. Username : admin b. Password : admin
· Click on SMS Mail icon on the top right
· In Phone Number enter “130”
· In Content enter “balance”
· Click Send to receive the data balance message.
Pocket Mifi Modem:
· Connect to your Pocket MIFI modem
· Enter http://192.168.8.1 into your web browser
· Login to the modem a. Username : admin b. Password : admin
· Click Confirm
· Click SMS on the top tab
· Click New Message
· In the Recipient field enter “130”
· Click Send to receive the data balance message.
1. If I am streaming online via my All in Home Plan, what bundle will it be charged on?
Anytime bundle, unless it has streaming bundle provided in the package
2. When does the GSM (mobile) data load in new signup to All in Home Plan?
Loaded instantly and renews every month with 30GB data.
3. Does my billing cycle change if I move over to the new plan?
Yes, your billing cycle will change. For new customers, billing cycle is from the Date Sky Pacific is activated.
4. I am an existing Triple Play customer; can I switch to this $105 plan?
Yes, you can and you will be rebate for the day’s loss if there is 60% data left to be utilized.
5. Can I top-up my account if I exhaust my data bundle?
Yes, with top up bundle that will expire together with your primary bundle due date.
6. Where can I make payments?
At any Digicel Outlet, MyCash or online. However, certain payment methods will take up to 5 working days to reflect the billing system to get the account activated.
7. Can I make a payment at a third party outlet?
Yes you can, however, account will be only activated once Finance will verify and apply the payment. Digicel customer care is not authorized to apply payment and activate account.
8. What happens if I make payment after working hours and during weekend and public holiday at any third-party outlet?
It will be updated on next working day once Finance receive and allocate payment. It will not be updated by customer care team as it requires verification and only Finance has the access to do so as an fraud control. There is 5 days and 1 day notification is sent to customers email address to update their payment.
9. How do I change my WIFI Details?
We recommend that you change your WIFI password from time to time. This is to prevent unauthorized users from accessing your account and any loss of data.
You will be able to change your WIFI password by also logging into the modem just like you check your data.
10. What happens if my data finishes?
Should you exhaust your Unwired Data you will be require to do either of the following; a) Top up your account via a Retail Store or wait for next roll over of your TV account.
11. How do I check my data balance?
· Option 1 – Texting/SMS You can check your data balance by texting your Unwired Modem Number: ____________ to 7202020. The Modem Number can be located on the invoice Texting from a Digicel mobile is free of charge.
· Option 2 – Log onto modem and send SMS
Blade Modem:
· Connect to your BLADE modem
· Enter http://192.168.1.1 into your web browser
· Login to the modem a. Username : admin b. Password : admin
· Click on SMS Mail icon on the top right
· In Phone Number enter “130”
· In Content enter “balance”
· Click Send to receive the data balance message.
Pocket Mifi Modem:
· Connect to your Pocket MIFI modem
· Enter http://192.168.8.1 into your web browser
· Login to the modem a. Username : admin b. Password : admin
· Click Confirm
· Click SMS on the top tab
· Click New Message
· In the Recipient field enter “130”
· Click Send to receive the data balance message.
Inquires
The Helpdesk is available for your assistance from 6am to 12am, 7 days a week;
Email address: skypacific@digicelpacific.com
Phone Contacts: 7003123
Free call: 123 (Free for Digicel users)