Send Money Easily Across Countries With MyCash
Send Money Fast, Easy, and Direct with MyCash!
Introducing Inter-Market P2P Transfers—the game-changing way to send money with MyCash! Now, you can transfer funds from Fiji to Samoa, Tonga to Vanuatu, and beyond—all directly to your recipient’s MyCash wallet!
✅ Instant Transfers Across Countries
✅ Automatic Currency Conversion
✅ No Banks, No Hassle
Whether you're supporting family or paying a friend, MyCash makes it simple, secure, and seamless—all from your phone.
Send money like a local, receive it like a neighbor—no matter where you are.
Frequently Asked Questions
1. Is my Inter-Market P2P transfer secure?
Yes, MyCash uses advanced encryption and secure protocols to ensure that all transactions are safe and protected from unauthorized access.
2. How long does an Inter-Market P2P Transfer take?
Typically, an Inter-Market P2P transfer is processed instantly. However, in some unforeseen circumstances, there may be a slight delay due to network issues. If your transfer takes longer than expected, please reach out to our customer support team.
3. What fees are associated with Inter-Market P2P Transfers?
A service fee is applicable as per T&C’s. You’ll see a breakdown of the fees before confirming your transfer.
4. How do I know the foreign exchange rates for a Inter-Market P2P Transfers?
The currency exchange rate is based on the prevailing exchange rate, which is calculated and displayed at the time of the transaction.
6. Can I cancel an Inter-Market P2P Transfer after it’s been initiated?
Once an Inter-Market P2P transfer has been successfully initiated, it cannot be canceled, as the transaction is processed instantly. Please double-check the recipient’s details before confirming the transfer. If you made an error, please contact the Customer Care team on xxxxxxxxxxx
7. What should I do if the recipient has not received the funds?
If the recipient hasn't received the funds, please ensure:
The transfer was successfully processed on your end.
The recipient’s MyCash wallet is active.
If the funds still haven’t arrived after 1 hour, contact customer support with the transaction details for assistance.
8. Are there any daily limits for Inter-Market P2P transfers?
Yes, there are daily and monthly limits set for Inter-Market P2P transfers. The specific limits vary depending on the regulations in your country and can be viewed in the MyCash app. Exceeding these limits may require additional verification.
9. Do I need to verify my identity to use Inter-Market P2P transfers?
Yes, all users must complete a basic KYC verification during onboarding, and additional AML/CTF screenings may be conducted at set intervals. This helps ensure compliance with local and international regulations.
10. Why was my Inter-Market P2P transfer declined?
Common reasons for declined transfers include:
Exceeding transaction limits.
Insufficient wallet balance.
Missing/Incorrect details (e.g., First Name, Last Name, DOB, Occupation, Gender).
If your transfer was declined, you can view the error message in the app or contact support for clarification.
11. Can I use Inter-Market P2P Transfers during system maintenance or outages?
No, Inter-Market P2P Transfers may be temporarily unavailable during scheduled maintenance or system outages. Please wait until the system is fully restored to initiate any transfers.
12. Will I be notified if my transfer fails?
Yes, if your transfer fails for any reason, you’ll receive a SMS alert advising on transaction failure. The funds will typically be returned to your wallet, and you can try initiating the transfer again or contact support for assistance.
13. Will the SMS alert provide clear indication of the reason for failure or decline?
Yes, the SMS alert provided will clearly indicate the reason why your transfer was declined. SMS alerts are customized to advice customers accordingly with full transparency. You can contact support team for further clarification or assistance
1. Is my Inter-Market P2P transfer secure?
Yes, MyCash uses advanced encryption and secure protocols to ensure that all transactions are safe and protected from unauthorized access.
2. How long does an Inter-Market P2P Transfer take?
Typically, an Inter-Market P2P transfer is processed instantly. However, in some unforeseen circumstances, there may be a slight delay due to network issues. If your transfer takes longer than expected, please reach out to our customer support team.
3. What fees are associated with Inter-Market P2P Transfers?
A service fee is applicable as per T&C’s. You’ll see a breakdown of the fees before confirming your transfer.
4. How do I know the foreign exchange rates for a Inter-Market P2P Transfers?
The currency exchange rate is based on the prevailing exchange rate, which is calculated and displayed at the time of the transaction.
6. Can I cancel an Inter-Market P2P Transfer after it’s been initiated?
Once an Inter-Market P2P transfer has been successfully initiated, it cannot be canceled, as the transaction is processed instantly. Please double-check the recipient’s details before confirming the transfer. If you made an error, please contact the Customer Care team on xxxxxxxxxxx
7. What should I do if the recipient has not received the funds?
If the recipient hasn't received the funds, please ensure:
The transfer was successfully processed on your end.
The recipient’s MyCash wallet is active.
If the funds still haven’t arrived after 1 hour, contact customer support with the transaction details for assistance.
8. Are there any daily limits for Inter-Market P2P transfers?
Yes, there are daily and monthly limits set for Inter-Market P2P transfers. The specific limits vary depending on the regulations in your country and can be viewed in the MyCash app. Exceeding these limits may require additional verification.
9. Do I need to verify my identity to use Inter-Market P2P transfers?
Yes, all users must complete a basic KYC verification during onboarding, and additional AML/CTF screenings may be conducted at set intervals. This helps ensure compliance with local and international regulations.
10. Why was my Inter-Market P2P transfer declined?
Common reasons for declined transfers include:
Exceeding transaction limits.
Insufficient wallet balance.
Missing/Incorrect details (e.g., First Name, Last Name, DOB, Occupation, Gender).
If your transfer was declined, you can view the error message in the app or contact support for clarification.
11. Can I use Inter-Market P2P Transfers during system maintenance or outages?
No, Inter-Market P2P Transfers may be temporarily unavailable during scheduled maintenance or system outages. Please wait until the system is fully restored to initiate any transfers.
12. Will I be notified if my transfer fails?
Yes, if your transfer fails for any reason, you’ll receive a SMS alert advising on transaction failure. The funds will typically be returned to your wallet, and you can try initiating the transfer again or contact support for assistance.
13. Will the SMS alert provide clear indication of the reason for failure or decline?
Yes, the SMS alert provided will clearly indicate the reason why your transfer was declined. SMS alerts are customized to advice customers accordingly with full transparency. You can contact support team for further clarification or assistance