Magmein All In One Plans - FAQs

Magmein All In One Plans

Stay connected with our data bundles!

  • 1GB of data for $5 or 1.5GB of data for $7, valid for 24 hours.

  • 3GB of data for $10 or 6GB of data for $15, valid for 24 hours.


With our data bundles, you can stay connected with friends and family, stream your favorite music and movies, and browse the web.

Our data bundles are available for opt in via MyDigicel App and USSD *141#.


1.       When can customers use Magmein Plans?
They can use the bundle any time. There is no time restrictions. Once you have opted in you are eligible to use the bundle for 24 hours. Upon 24 hours the bundle will expire if you have opted into non-renewal bundle or the bundle will renew if you have opted into renewal plans.

 

2.       When can customers use Magmein Plans?
They can use the bundle any time. There is no time restrictions. Once you have opted in you are eligible to use the bundle for 24 hours.

Upon 24 hours the bundle will expire if you have opted into non-renewal bundle or the bundle will renew if you have opted into renewal plans.

 

3.       What is social bundle?
Social bundle is the additional data given to use Youtube, Facebook and Instagram.

  • $5 Magmein Plan 512MB can only be used for Youtube, Facebook and Instagram. Other 512MB any use data can be used for any other sites


  • $7 Magmein Plan 768MB can only be used for Youtube, Facebook and Instagram. Other 768MB any use data can be used for any other sites


  • $10 Magmein Plan 1.5GB can only be used for Youtube, Facebook and Instagram. Other 1.5GB any use data can be used for any other sites


  • $15 Magmein Plan 3GB can only be used for Youtube, Facebook and Instagram. Other 3GB any use data can be used for any other sites

 

4.       What is Magmein Plan prioritization?
The social bundle (Youtube, Facebook and Instagram) will have first priority when using those apps

  • When customers have Night Owl and Magmein at the same time. (Night Owl will have first priority then Magmein)

  • When customers have Brekkie Pass and Magmein at the same time. (Brekkie Pass will have first priority then Magmein)

  • When customers have other All In One Plans (Daily & Weekly) and Magmein at the same time.  (Magmein will have first priority then other All In One Plans)

  • When customers have other data plans (Super size daily, Super size weekly, Super size monthly) and Magmein at the same time. (Magmein will have first priority then Super size data plans)

 

5.       Is Magmein All In One a renewal bundle?
Yes, the renewal plans are renewal.

 

6.       Is Magmein All In One a rollover bundle?
Yes they are rollover bundles.

 

7.       What confirmation message is sent when Magmein All In One bundle is successfully attached?

Magmein $5: You have received 50 Minutes, 50SMS, 1GB (512MB for anyuse & 512MB for YouTube, FB & Instagram) for 24hrs. To reactivate dial *141# to opt in again.


Magmein $5 Renewal: You have received 50 Minutes, 50SMS, 1GB (512MB for anyuse & 512MB for YouTube, FB & Instagram) for 24hrs. To opt out dial *141# and select Opt Out Plans.


Magmein $7: You have received 75 Minutes, 75SMS, 1.5GB (768MB for anyuse & 768MB for YouTube, FB & Instagram) for 24hrs. To reactivate dial *141# to opt in again.


Magmein $7 Renewal: You have received 75 Minutes, 75SMS, 1.5GB (768MB for anyuse & 768MB for YouTube, FB & Instagram) for 24hrs. To opt out dial *141# and select Opt Out Plans.



Magmein $10: You have received 150 Minutes, 150SMS, 1GB (1.5GB for anyuse & 1.5GB for YouTube, FB & Instagram) for 24hrs. To reactivate dial *141# to opt in again.

Magmein $10 Renewal: You have received 150 Minutes, 150SMS, 1GB (1.5GB for anyuse & 1.5GB for YouTube, FB & Instagram) for 24hrs. To opt out dial *141# and select Opt Out Plans.

Magmein $15: You have received 250 Minutes, 250SMS, 1.5GB (3GB for anyuse & 3GB for YouTube, FB & Instagram) for 24hrs. To reactivate dial *141# to opt in again.

Magmein $15 Renewal: You have received 250 Minutes, 250SMS, 1.5GB (3GB for anyuse & 3GB for YouTube, FB & Instagram) for 24hrs. To opt out dial *141# and select Opt Out Plans.

8.       Is this promo available to everyone?
This promotion is available to all prepaid customers.


 Additional Terms and Conditions

A. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

B. Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are a winner) and any other purposes to which you have consented. Our Privacy Policy.

C. Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any reward.

D. For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the App.