Frequently Asked Questions

Back To School Promotion

Digicel has launched a Back to School campaign promotion that offers Digicel's valued customers the oppertunity to go into the draw to WIN 1 of 5 K3,500 scholarships. Each eligible customer  will receive one (1) entry in the Grand Prize Draw for a chance to win.

The Promotion will start on 9 January 2023 (00.00.00hrs) and ends on 31 January 2023 (23.59.59hrs).

Digicel prepaid customers only.

To qualify for this Promotion and get into the draw to win a Prize, customers can perform the following actions.

- Top Up K5 or more

- Buy a Wowi 4G smartphone

a) What do I get when i Top Up? For every Top Up of K5 or more, you earned a valid entry into the Grand Prize draw.

- The more you Top Up, the more chances you have to win.

- Top Up methods thar qualify are listed below and include:

1. Flex card (voucher recharge) 

2. BSP (Credit)

3. Digicel diaspora Voucher Top Up

4. MM Top Up

5. Telepin EVD (Credit)   

6. Telepin NMB Top Up

7. BSP Mobile Top Up (Credit)

8. Digicel Diaspora Online Top Up Credit - Ezetop

9. Westpac Top Up (Credit)

10. Kina Bank Top Up (Credit)

b) What do I get when I update to a WoWi 4G smartphone? When you buy a WoWi 4G LTE smartphone for K139 from an exclusive Digicel store during the promotional period, you earn a valid entry to be one of 5 lucky winners. In addition, you will receive a FREE 7Day 50GB data bundle + FREE 60min voice bundle (Digi - Digi only), both of which can be confirmed by dialing *130# or via MyDigicel App.  


Prize giveaways for the Back to School promotion will be awarded through the Grand Prize draw. 

i. Grand Draw - The randomly selected winners will be drawn and announced live on Wednesday, 1st February 2023.

ii. Five (5) lucky winners for the Back to School Campaign. Prize distribution is as follows: 

Grand draw

Grand Prize

- All numbers that qualified during the promotional period will be eligible for the Grand Draw.

- Each entry from your weekly activity counts towards the total number of entries for the Grand Prize.

- Five (5) Grand Prize winners will be drawn and announced live on Wednesday, 1st February 2023.

- Prizes cannot be changed or traded.  

- Winners will be contacted by telephone, and redemption methods are outlined below.  

Refer to the below information for prize redemption.

- Grand Draw Prizes:

i. For cash prizes, the raffle draws will be done offline and prizes distributed as follows:



When you perform any of the two activities mentioned in Q & A 4a-b, you will receive customized SMS notification to confirm your draw entry.


Sample message: "Thank you, you earned a valid entry in Digicel's Back to School Promotion to WIN a K3,500 Scholarship Draw. Promo ends 31 January 2023 by 11:59pm."

a. During the promotional period, customers will be randomly selected in the Grand Prize draw.

b. Selections will take place at the Digicel Head Office.

a. If you win, Digicel will contact you by telephone.

b. A maximum of three (3) attempts will be made to call the Winner within a period of twenty-four (24) hours.

c. If you do not answer any of our calls, you forfeit your chance to win. We will select another eligible customer to be the Winner and repeat the process outlined above.

a. During the phone call, full details of the Grand Prize handover (redemption) process and locations will be confirmed.

b. You will need to present a valid Government issued photo ID (Passport, National Identification, Card or drivers license) and the phone number used to participate in the promotion.

c. You will be required to complete and sign a Redemption Form (or Statutory Decleration Form) confirming receipt of the Grand Prize and/ or a Consent Release Form authorizing the use of your name and a picture for marketing purposes as per the additional Terms and Conditions.  

The following customers are excluded from participating in the promotion:

a. Postpaid Corporate & business account customers;

b. Any person who at any time on or after April 1st, 2022, was or is a director, officer, employee, or agent of Digicel PNG or  any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of service to Digicel PNG;

c. Famlies of our employees;

d. Employees and families of employees of any company associated with the promotion, including any provider of the Grand Prize;

e. Persons under the age of eighteen (18); and

f. Persons who do not reside in a participating market.