Purchase of DL4 Smartphone handset worth of AUD $129, and you will get FREE 100 International minutes bundle just for calling Australia Mobile & Landline valid for 30 days.
Launch Date: 15th July 2022
End Date: TBC
A. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.
C. Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any reward.
D. For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the App.
1. How can I activate free 100 international minutes after purchase of handset?
Customer Care will activate 100 Australia minutes from BSS Platform. Process should take less than 5 minutes to activate Handset 100 Australia minutes
Process for activating Handset 100 international minutes from BSS:
➝ Customer buys a new DL4 Smartphone handset
➝ Retail Rep process sale and installs all Digicel Apps
➝ Retail Rep request Customer Care to attach Handset 100 international minutes bundle either on new SIM or existing customer SIM
➝ In 5 minutes, Customer Care to attach Handset 100 Australia minutes Bundle from BSS AUX ID 11314- Aus_Free Calls_100 min
➝ Once attached customer care to inform Retail Rep to check bundle in My Digicel App or *130#
➝ Successful trigger message to be received on customer msisdn: Congratulations! You have received 100Mins of calling to your family & friends in Aus. We are now part of Telstra family. Free minutes will expire in 30 days
2. What can the bundle be used for?
100 Minutes can be used to call Australia Mobile and Landline numbers only.
3. What is the validity of 100 Australia Minutes?
100 Minutes is valid for 30 days. After 30 days bundle will expire.
4. What is the message received when 100 Australia Minutes have expired?
Your FREE 100Mins of calling to Australia has expired. You can still call your family & friends with our 50% discount calling rates.