1.    What is the subscription amount for Saqamoli plan?
$30 valid for 30 Days

2.    Is the plan valid for 30 days?
Yes, 30 Days

3.    Is this plan available for active and inactive customer?
Yes, Saqamoli plan is available for all black box residential customers

4.    I do not have a black set top box, how can I redeem this offer?
Customers with sliver boxes are encouraged to upgrade to new black box at any Digicel stores for only $99.

5.    Will I need to pay reconnection fee?
No, reconnection fee is required for the month of April 2021

6.    What if my Sky Pacific equipment’s are damaged?
Please contact us on 123 for Digicel users or 7003123 for non Digicel Customer and log a service request. Our technical teams will be able to identify and recommend a solution.

7.    Where can I change plans?
Please contact us on 123 for Digicel users or 7003123 for non Digicel Customer or visit a Digicel store.

8.    I am not sure if my Sky Pacific set top box is in working condition
Please contact us on 123 for Digicel users or 7003123 for non Digicel Customer or visit a Digicel store.

9.    Can I choose channels?
No, all Sky Pacific plans are pre-configured

Customer Care Contact Information:
(You can contact Digicel Customer Care until 12am, 7 days a week)

From your Digicel mobile phone: 123
From your fixed/land line (Local):  +679 700 3123
From outside Fiji (International):   + 679 700 ROAM (7626)
Email us - CustomerCareFiji@digicelgroup.com