Managed Services

Digicel Business offers 24/7 geo redundant, uninterrupted access to support our customers via a simple customer self-help and management portal.

Our certified Managed Services experts provide triple-tiered support guided by international processes and support standards, ensuring high availability of our customer’s ICT services. Customers benefit from reduced cost of ownership and increase predictability of expenditure. With advanced network analytics and service reporting Digicel Business guarantees enhanced agility and proactive responsiveness to customer’s needs.

• Service Monitoring
• Management
• Customer Support Access
• Service Report Management