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October 10th 2013 - Digicel Money Transfer services handover to KlickEx Pacific

Digicel Money Transfer service handover to KlickEx Pacific

Monday 7th October 2013 - To deliver easier access and more convenience to our customers, Digicel is transitioning its remittance service to KlickEx’s New Zealand remittances operation, KlickEx Pacific.  From October 5th, KlickEx will provide money transfer services to remitters in Australia and New Zealand to transfer money to the Digicel Mobile Money wallets of recipients in Fiji, Samoa and Tonga.  Remitters will enjoy easy access to KlickEx’s money transfer service through and KlickEx’s retail agent network in New Zealand.

Digicel will continue its commitment to provide affordable communications and services in the Pacific, and work with KlickEx to ensure that its nationwide footprint and financial service expertise continue to drive remittances to the Pacific nations.

Awais Malik, Digicel Asia Pacific’s Chief Commercial Officer reaffirmed Digicel’s commitment to continue facilitating inbound money transfers to the Pacific Islands, noting that remittances from the diaspora in New Zealand, Australia and elsewhere are not only a direct benefit to their loved ones in the Pacific nations, but also provide consistent support to the Pacific country economies including in times of global uncertainty.

“I’m delighted that the transition to KlickEx means remitters in New Zealand, Australia and the UK will continue to have access to affordable, reliable money transfers to Digicel subscribers in Tonga, Samoa and Fiji.  Digicel will work to ensure senders enjoy greater and more convenient access to money transfer sites so that they can transfer money to their loved ones in the Pacific nations efficiently at minimum cost.”

Any funds already paid to Digicel but not yet remitted will continue to be held in trust by KlickEx on behalf of the remitter’s beneficiaries until the funds are withdrawn by their beneficiaries in the Pacific nations.  Robert Bell, CEO of KlickEx, commented:

“KlickEx has been managing Digicel Money Transfer services on Digicel’s behalf for the past two years; therefore there will be minimal change for Send Money customers.  Personal profiles and sign-in information remains unaffected - and receivers in Samoa, Tonga and Fiji will see no change in how this service is delivered to them. KlickEx is well prepared for a seamless transition. The team is looking forward to the additional responsibilities, and expects to be adding new exciting services too.”

 The changing needs of customers and the explosion of smart phones are leading to increased popularity of online and mobile applications for payments and Digicel has continued to make significant enhancements to their services to benefit customers in over 10,000 outlets worldwide.  New Zealand, Australian, USA and UK residents will continue to be able to purchase Top Up for their family and friends back home in the Pacific, taking advantage of fantastic promotions that can double and triple the recipient’s airtime credit.

About Digicel

After ten years of operation, Digicel Group Limited has over 11 million customers across its 31 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.

In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu.

Digicel also has coverage in St. Martin and St. Barts in the Caribbean.

Visit for more information.


About KlickEx

KlickEx is an award winning regional initiative to reduce the costs of payments between communities, countries, and industries. Funded by SWIFT and the UNCDP/Pacific Financial Inclusion Program, KlickEx is ranked as the top low value multi-currency payment service for inter-bank transfers in every served market by the World Bank, and as the number one low cost operator of International Mobile Money deployments in all Asia by IFAD/United Nations (in Partnership with Digicel) for both price and coverage.

The KlickEx Group is based in Auckland New Zealand, with offices in 12 countries world-wide.

To contact KlickEx Pacific call 0800 KLICKEX in New Zealand (+649 377 5539) or visit our websites for more information. | www.KlickEx .com | |